1. What materials are used in your wooden educational toy sets?
Our toys are made from high-quality, non-toxic, and eco-friendly wood that is safe for children.
2. Are your products suitable for all ages?
Our wooden educational toys are designed primarily for children aged 3 years and above. Please check individual product pages for specific age recommendations.
3. How do I clean and maintain the wooden toys?
Clean the toys with a damp cloth and mild soap. Avoid soaking them in water to prevent damage.
4. What is your return policy?
You may return unused, undamaged items within 14 days of receipt. Please review our Refund and Returns Policy for details.
5. How long will shipping take?
Standard shipping within the continental U.S. takes approximately 5–10 business days. Expedited shipping is available at an additional cost.
6. Do you offer international shipping?
Currently, we only ship within the continental United States.
7. Can I cancel or modify my order?
Orders can only be modified or canceled before they are shipped. Please contact us immediately at [email protected] for assistance.
8. What should I do if my product arrives damaged?
Contact us within 48 hours of delivery with photos of the damage and your order details at [email protected]. We will arrange a replacement or refund.
9. How can I contact customer support?
You can reach us by email at [email protected] or by phone at 509-934-4244 during business hours.